We are looking for a Development Operations Engineer to join our Cloud team in Beijing. This is an amazing opportunity to work on Ex Libris, our SaaS solutions designed for libraries. The team consists of 6 people and is reporting to the Manager, Development Operations Engineering. We have a great skill set in Cloud and we would love to speak with you if you have skills in Cloud and virtualization management, and systems administration experience.


About You – experience, education, skills, and accomplishments
• 2+ years of work experience.
• BA/BS Degree Computer Science/Engineering or equivalent educational background
• Experience with Virtualization Services such as KVM, VMWare.
• Unix/Linux administration experience.
• Knowledge in Network architecture and components (FW, Load Balancer, switches Routers) and networking diagnosis.
• Experience in NAS/SAN storage solutions.
• Documentation experience – Writing technical documents.
• English at a very high level both written and spoken.
• Excellent communication skills.
• Must be a team player.
• Highly service oriented with strong interpersonal skills.
• Strong analytical skills and ability to collate and interpret data from various sources.
• Strong multitasking capabilities.
• Ability to work effectively under pressure and prioritize tasks.
• Ability to learn independently.


It would be great if you also have . . .
• Windows administration experience.
• Working knowledge of programming and scripting languages. Python or Bash at a high level.
• CI/CD working experience.
• Experience with ITSM tools (ServiceNow), ITIL Certified.
• Knowledge in CCNA.
• Knowledge in Monitoring Tools.
• Knowledge in version control solutions.
• Knowledge in Jenkins pipelines & Job DSL
• Knowledge in Kubernetes systems
• Knowledge in Monitoring Tools
• Familiarity with DB such as Oracle, My SQL, MS SQL, Cassandra, Hadoop.
• Additional languages will be considered an advantage.


What will you be doing in this role?
As a Development Operations Engineer, you will be part of a large, global operations team responsible for implementing operational procedures for internal and customer-facing production infrastructure and applications. You will act as owners of all aspects of service operations – from availability to security to service level compliance.
• Maintain Cloud infrastructure globally in various Cloud and virtualization management tools (KVM, OVM, K8S).
• Provide second-tier support for cloud services in multiple Data Centers including emergency support on-call rotation of 24/7.
• Perform troubleshooting and analysis of service disruption incidents and create both reactive and preventive procedures.
• Take a methodical approach to stability analysis and scaling, interface with Cloud Infrastructure, support and development teams.
• Enhance monitoring configurations and automate response actions.
• Assist in the planning, implementation and documentation of various systems onboarding into the cloud infrastructure including servers, network equipment, and a variety of software applications.
• Plan and execute enhancement projects such as software upgrades, storage migrations and efficiency assessment.


About the Team
The team consists of 6 people and is reporting to the Manager, Development Operations Engineering. We support the internal and external customers globally.
Hours of Work
This is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.
This is a hybrid position working in the office up to 3 days a week.

其他信息
语言要求：英语、普通话
行业要求：全部行业