I. Purpose of Position
Responsible for selling service products, especially service contract products to new service customers in the aftermarket.
 
II. Key Responsibilities
·        Achieve annual service contract product goals established by the company through strategic planning and tactical implementation to promote service products to new service customers in the aftermarket.
通过战略规划和战术实施，向售后市场的新服务客户推广服务产品，以实现公司制定的年
度服务合同产品目标
·        Lead outbound calling for service and training products from various mediums focused on finding new service customers.
接听外部咨询（服务和培训产品）电话，专注于寻找新的服务客户。
·        Populate new customer information in SFDC and apply regular funnel management in SFDC to demonstrate the quality of the funnel, activity plans, and command of the account base.
   在SFDC中填写新客户信息，并在SFDC中进行定期更新，管理SFDC客户。
·        Engage customers via phone/email or other social media by providing quotations, cross-selling, up-selling.
通过电话/电子邮件或其他社交媒体吸引客户，提供报价，交叉销售，追加销售。
·        Demonstrate effective value selling skills and product/service understanding to uncover customer needs to position an appropriate solution.
通过价值销售技巧和对产品/服务的有效理解，以发现客户需求并提供合适的解决方案。
·        Proactively partner and communicate with internal teams, e.g. AE, Sales and Marketing to ensure customer satisfaction and close business.
积极与内部团队合作和沟通，如应用工程师部门，销售部门和市场部门，以确保客户满意度和完成销售业绩。
 
III. Background and Skill
·        University degree or Higher diploma in the technical field or apprenticeship in the technical area
大学本科或以上学历，工科背景
·        Proven interpersonal communication (telephone, social medial skills etc) for frequent contact with internal and external customers.
良好的人际沟通能力(电话，社交媒体技巧等)，能够与内部和外部客户保持联系。
·        Proficiency required for oral and written English.
熟练的英语口语和书面表达能力。
·        Proficiency with computers, including data entry, spreadsheets, and word processing.
熟练使用计算机，包括数据录入，电子表格和文字处理。
·        Computer proficiency in MS Office Software including Word, Excel and PowerPoint
熟练使用Office办公软件，包括Word, Excel和PowerPoint
·        High degree of motivation, goal driven, self-starter.
高度的积极性，目标驱动，自我激励。

其他信息

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